Voluntary Recall

Title

Is my Philips steam generator iron affected?

Versuni is voluntarily recalling several steam generator irons of the Philips PerfectCare Elite series.

As part of this recall, your device will be reworked, and the boiler will be replaced with an improved version.

We will refund you the amount of .
We ask you to dispose of the affected product at local e-waste station in an environmentally friendly mannerr.

Start typing the model in the field below. Then select the correct model from the suggestion list.
If your model is not listed, it is not affected by the recall.

Product

Is my steam generator iron affected?

To find out, please enter your device serial number. You can locate this number on the type plate at the bottom of your device.

Production country (Made in):

Only devices with a production date ranging from 2429 to 2441 are affected.

Only devices with a production date ranging from 2421 to 2423 are affected.

Serial

Purchase date

Please enter your full address:

Address type

First name

Last name

Street

Street / House number

House number

Address addition

Postal code

City

Country Country/Region

Phone (mobile preferred)

Your phone number will only be used if required.

Please note that all our communication will be conducted via email. Therefore, it’s essential to provide a valid email address where we can reach you.

Re-enter Email address

If the security code is not recognizable, please click here.

The security code is:

Security request

I confirm I will follow these steps:

Immediately stop using the steam generator iron.

Disconnect the device from the power socket.

Wait for further instructions.

If you need help with your registration, or you have any concerns about the resolution offered to you, please contact our care team at https://www.home.id/support where our team would be happy to support you.

(*) Mandatory field

Voluntary Recall

Is my Philips steam generator iron affected?

Your device is affected.

The product is not affected.

Upload section

Please enter your full address: